Invoize Pro Refund Policy Options

1. No Refunds Policy (Default)

We believe in the quality of Invoize Pro and aim to provide a seamless invoicing solution for your business. However, because Invoize Pro is a digital product delivered via download, we typically do not offer refunds.

What does this mean for you as a customer?
If you purchase Invoize Pro but change your mind before downloading the plugin, we will happily issue a full refund upon request within 14 days of the purchase date. However, once the plugin is downloaded, refunds are only considered on a case-by-case basis and are at our sole discretion. If you encounter an issue and believe a refund is warranted, please contact us, and we will review your request. Refunds must be requested within 14 days of the original purchase.

What does this mean for us?
If a customer hasn’t downloaded the premium version of Invoize Pro (we verify this through internal tracking), and they request a refund within the first 14 days, we’ll promptly cancel their subscription, revoke the license, and issue the refund.
If a refund request is made after the plugin has been downloaded, the decision is entirely at our discretion. If a dispute is raised via PayPal or a credit card chargeback, we may need to get involved and handle the case individually.

2. Strict – “Money Back Guarantee” (Most Popular)

Our 100% Money Back Guarantee ensures that your investment in Invoize Pro is protected. If you experience a technical issue that renders the plugin unusable, and we are unable to resolve it, we will offer a full refund within the valid refund period.

What does this mean for you as a customer?
If you face a bug or technical issue that prevents Invoize Pro from functioning properly and our support team cannot resolve the issue, we will refund your payment in full. This guarantee applies within the specified refund period (e.g., 14 or 30 days). Please note that the refund does not cover cases where you change your mind, discover a better alternative, or encounter third-party conflicts (e.g., conflicts with other plugins or themes).

Key Conditions:

• The issue must make the plugin unusable.
• You must have contacted our support team for assistance before requesting a refund.
• Refunds are not applicable for missing features or third-party conflicts.

What does this mean for us?
When a customer raises a refund request due to a bug or technical issue, we will first attempt to resolve the issue through our support team. If we are unable to fix the problem, we will refund the purchase. Refunds are processed only if the request is made within the valid refund period and the issue falls within our refund policy’s scope. We don’t provide refunds for cases like missing features or if the customer changes their mind after the purchase.

3. Moderate – “Satisfaction Guarantee”

With our 100% Satisfaction Guarantee, we offer flexibility for customers who may be dissatisfied with their purchase due to missing features, technical issues, or conflicts with other software. If you are not completely satisfied with Invoize Pro, we will consider a full refund within 30 days of your purchase.

What does this mean for you as a customer?
If Invoize Pro doesn’t meet your expectations or you encounter an issue we cannot resolve (including conflicts with other plugins or themes), you are eligible to request a refund. We will work with you to address any problems, and if we’re unable to resolve them, we will refund your money.

Conditions for Refunds:

• You must be within the first 30 days of the purchase.
• Your issue must relate to a missing feature, technical problem, or third-party conflict that prevents the plugin from working as intended.
• You must have contacted our support team and given us a chance to resolve the issue.

What does this mean for us?
When a refund request is made, we will first try to resolve the customer’s issue. If the plugin isn’t functioning as expected, or if it’s missing a feature critical to the customer’s use, we will do our best to provide a solution. If we cannot resolve the issue, we will process a refund. This policy does not cover refunds for customers who simply changed their mind or no longer wish to use the product without a valid reason.

4. Flexible – “Double Guarantee”

Our No-Risk Double Guarantee offers customers complete peace of mind. If you are not satisfied with Invoize Pro for any reason within the first 30 days of purchase, we’ll refund your money, no questions asked.

What does this mean for you as a customer?
You can request a refund for any reason within 30 days of your purchase. Whether it’s because you didn’t like the plugin, it didn’t meet your expectations, or you no longer need it—simply reach out, and we’ll issue a full refund with no questions asked.

What does this mean for us?
Upon receiving a refund request under this policy, we will cancel the customer’s subscription and license, and issue a refund without questioning the reason. Afterward, we may follow up with the customer for feedback to help us improve our product, but the refund will already be processed. This is our most flexible policy, designed to build trust and loyalty with our customers.

Why choose this policy?
Although it may seem like a more lenient option, offering a “no-questions-asked” refund builds customer trust. It encourages potential customers to try Invoize Pro risk-free, knowing that they can easily get their money back if they’re not completely satisfied.

Conclusion: We want you to have the best possible experience with Invoize Pro. No matter which refund policy you choose, we stand by the quality of our plugin and are committed to resolving any issues you may encounter. If you ever need to request a refund or have any questions about our policies, please don’t hesitate to reach out to our support team. Your satisfaction is our priority.